Purchasing and Shipping

Purchasing and Shipping

Can I use Cookie Dough on the National Girl Scout Web Store?

Was my order received by Girl Scouts?

Can I Cancel or Add to My Order?

What is Girl Scout Shop’s Policy on Taxes?

Who pays for duties and value-added taxes?

How Does Debit/Credit Card Authorization Work?

How long will it take to receive a back-ordered item?

Do I have to pay additional shipping costs for a back-ordered item?

When will my order arrive?

Returned Shipment/Refused Delivery

How is the shipping cost calculated?

What Shipping Carriers Does Girl Scout Shop Use?

How Can I Check the Status of My Order?

How Can I Track My Order?